Help & support
iDesk Support
Answers to common questions and a simple way to get help.
Where are my files stored?
iDesk files are stored locally inside the app unless you explicitly choose to share or export them.
Why does iDesk ask for Photos access?
Photos access is used only for the Photos workspace, including browsing, organising, editing, saving and deleting items you choose to manage.
Why does iDesk ask for Contacts or Calendar access?
These permissions are requested only when you use the corresponding iDesk tools.
Why does iDesk ask for Microphone access?
Microphone access is only used when you choose to start Voice Recorder.
How do I change permissions?
Open iPhone Settings, choose iDesk, and change the permissions you want iDesk to use.
Does iDesk replace the iPhone Home Screen?
No. iDesk is a self-contained productivity workspace that runs inside the iDesk app.
Still need help?
Email support@myidesk.app with a description of the issue, your iPhone model and the iDesk version you are using.